Contact support
Email cg@nevosolutions.com for onboarding, technical support, OAuth connection help, billing questions, and app review coordination.
Support
Support and Onboarding
EcomHawk is available through guided onboarding. We help customers connect marketplace, advertising, inventory, and catalog data, then configure the right agent controls for each account.
Getting started
New customers receive a setup review, account scoping, integration checklist, dashboard onboarding, and initial guardrail configuration before agent actions are enabled.
Pricing
EcomHawk is currently offered through a guided pilot and customer-specific plan. Pricing is request-a-quote and depends on connected channels, account count, automation level, and support needs. There is no self-serve free plan; contact support for final pricing.
Accounting and tax remittance
EcomHawk helps customers review marketplace settlements, fees, reimbursements, invoices, COGS, payouts, and tax/remittance signals so account-level P&L and records are ready for accounting review.
Support scope
We support dashboard access, API authorization, reporting issues, data refreshes, recommendation review, agent configuration, and operational workflow questions.
Business operator
EcomHawk is operated by Nevo Solutions. Primary support contact: cg@nevosolutions.com.